Exhausted when looking at options for entering the aged care and retirement system?
Navigating aged care, home care packages or retirement living can be confusing and overwhelming.
I help you with Independent Aged Care & Retirement Living Navigation and Coaching
I don’t work for the providers in the system.
I am a neutral adviser to families.
I don't sell homes or beds, and I don't receive commissions - I work solely for you.
I help families confidently navigate aged care and retirement living — independently, without any pressure from providers or other organisations.
I don’t place people within facilities, but rather I explain options and help families make the right decisions longer term.
I have been a CEO of a boutique aged care provider, as well as a Senior Manager at one of SA's largest retirement living, residential aged care and home care providers.
My role is to help you and your family:
Understand the full care continuum
Clarify your priorities and long-term scenarios
Navigate the complexity of the systems with confidence
One Session for Clarity.
A clear plan if you want to go further.
Strategic Clarity Session for Families
"Where do I start? I need guidance"
A personalised strategy session with you and the family designed to help you understand all your options for maintaining independence, accessing appropriate support and planning your next steps. We help families make decisions together. Clarity summary brief report at the end.
From $950
(90 min session + brief report)
Retirement Living Full Support Package
"We don't need aged care. But perhaps it's time to think differently about where we live"
I clarify what you are looking for, identify suitable retirement communities and compare them, review contracts at a high level, develop a shortlist and then get you on the waiting lists of those selected.
From $2,475
(90 min session + detailed report)
Home Care Full Support Package
"We have an assessment coming up and are confused about how it works"
You don't have to navigate the assessment alone. I provide support as an Assessment Companion ($475) and then work with you to understand the assessment results and identify suitable providers that can support your assessed needs.
From $1,475
(including companion support)
Testimonials from recent clients
"I engaged Matt to help my family work through a complex situation that required a fast, well-informed decision with long-term financial implications and important health considerations for my parents. While Matt was clear that his role is not to provide financial advice, his deep understanding of the aged care sector — and how these organisations actually operate — was incredibly valuable. Matt’s many years of experience in senior leadership roles meant he quickly understood our situation, helped us cut through the noise, and focus on what really mattered. This significantly sped up our decision-making and gave us the confidence to ask the right questions and negotiate fair and reasonable terms. Throughout the process, Matt was professional, pragmatic, and generous with his time and insights. His support made what could have been an overwhelming experience far more manageable for our whole family. We’re very grateful for his help and would not hesitate to recommend him."
Stuart D
“Matthew Cragg was kind, approachable, and genuinely relatable, making it a very comfortable process to discuss our family’s needs while assessing suitable housing options for my father. He was prompt in responding to my queries and generous with his expert advice, including using his industry knowledge to support a quick yet thorough review process. Thanks to Matthew’s support, we have now found a suitable option for my father with Resthaven, and we are very grateful for how seamless he made the experience. We will continue to use his services in the future as needed”
Sophie F
“Mathew presented an informative and very useful report on things to consider when deciding on retirement living options. His extensive experience in the field makes him an excellent coach for guiding you through the maze of options for retirement living. Meeting and talking through the multitude of things to consider was very helpful”
Monica R
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